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📖 Our Standards

Last updated on Mar 02, 2025

The baby gear is at the center of our business (aside from our amazing Providers.) In order to provide a pleasant and memorable experience, it is key that all baby gear rented on our platform meets the Babonbo gear standards.

Please review the following information about our standards, as it explains our expectations for the baby gear that you rent on our platform. If, for some reason, we find baby gear is not compliant, it will be removed from our platform. If you have any questions or feedback, please don’t hesitate to contact us.

Babonbo’s Baby Gear Standards

Gently used baby gear is typically in good condition and has been well-maintained. It may show some signs of wear and tear but should be clean and fully functional. Here are some common characteristics of gently used baby gear:

1. Cleanliness: Gently used baby gear should be thoroughly cleaned and sanitized before rental. It should be free of any stains, odors, or visible dirt.

2. Functionality: All moving parts should be in good working order, and any accessories or attachments should be included and functional.

3. Appearance: Gently used baby gear may have some minor cosmetic flaws, such as small scratches or scuffs, but it should not have any major damage or missing parts.

4. Safety: All safety features and mechanisms should be fully functional and in compliance with applicable safety standards and regulations.

5. Age: The age of the gear will vary, but gently used gear should not be outdated or excessively worn.

Overall, gently used baby gear should be in a condition that is appropriate for use by traveling families and their children and should be able to provide a safe and comfortable experience during the rental period.

What is normal wear and tear?

Normal wear-and-tear refers to the natural deterioration that occurs to any item over time, with regular use and without any unusual or unexpected damage.

In the context of baby gear rental, normal wear-and-tear would include:

• minor scuffs,
• scratches,
• or fading that does not affect the overall functionality of the item.

For example, a stroller with slightly worn wheels or a car seat with slightly faded fabric would be considered to have normal wear and tear.

It is important to note that normal wear and tear may vary depending on the age and condition of the item at the start of the rental period. It is also important to distinguish normal wear and tear from damage caused by misuse, abuse, or negligence. Any damage that goes beyond normal wear and tear and affects the functionality or safety of the item may result in additional charges or fees for the renter.

To protect both the customer and you as the Provider, it is important to document the condition of the baby gear at the start and end of the rental period and to clearly communicate any issues or concerns arising during the rental.

When Should Baby Gear Be Replaced?

Baby gear should be replaced if it is no longer safe for use or if it no longer meets current safety standards. Here are some general guidelines for when baby gear should be replaced:

**1. Car seats:**Car seats should be replaced if they have been involved in a crash, have exceeded their expiration date, or if any parts are missing or broken. Following the manufacturer's instructions for when to replace the seat is recommended.

2. Strollers: Strollers should be replaced if any parts are missing or broken or if they no longer function properly. It is also recommended to follow the manufacturer's instructions for when to replace the stroller.

3. High chairs: High chairs should be replaced if any parts are missing or broken or if they no longer function properly. It is also recommended to follow the manufacturer's instructions for when to replace the high chair.

1. Car seats: and cribs: Playpens and cribs should be replaced if they have been recalled, have missing or broken parts, or no longer meet current safety standards.

It is important to regularly inspect baby gear for any wear and tear or damage and follow the manufacturer's instructions for maintenance and replacement. If in doubt, it is recommended to err on the side of caution and replace any gear that may no longer be safe for use.