What should I do if my rental order is rejected?

If your order was rejected, we invite you to place your rental order with another Provider. You won’t be charged until an order has been accepted.

Click here to learn more about how card holds work.
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How do I report an issue with my Rental? Or if the baby gear is lost or damaged?

We know how stressful it can be when something goes wrong. Alert your Provider about any issue first.

Also, you can contact us on Chat or email us at info@babonbo.com. If your baby gear isn’t usable and the Provider is unable to help, we will look for additional solutions to ensure you have what you need for your stay.